Hosted Voice
Solutions

Glo Fiber provides an efficient solution for voice services, catering to businesses with 5 lines to 2,000 lines, regardless of their location--be it in single building or across multiple locations. We are designed to meet the unique communication needs of your enterprise, ensuring seamless connectivity and enhanced productivity.

Not available in Ohio markets.

Voice Connect

With our cloud-hosted Voice Connect solution, organizations can harness new levels of collaboration and communication to streamline processes, add scale and enhance operations while delivering better reliability and consistency to empower optimized customer experiences. 

Available only in Ohio markets.

PRI Voice

Introducing a highly scalable and cost-effective digital solution from Glo Fiber, specifically designed to enhance seamless connectivity and optimize your existing communication systems. You can look forward to improved communication, enhanced productivity, and a competitive edge in your industry.

• Up to 23 simultaneous voice connections plus a data channel for call routing and signaling

SIP Trunking

We offer a robust, reliable fiber optic network to consolidate your voice. We utilize Session Initiation Protocol (SIP) as the control protocol for our Voice Services. This allows for enhanced functionality, improved call quality, better security and easy network management.

WebFax
 

With a range of features, built-in security and high levels of reliability, Glo Fiber Business’s WebFax tool delivers carrier-grade IP-based faxing solutions that boost success across a host of business use cases.
 

Contact Center

We offer a comprehensive Hosted Voice solution tailored to businesses that handle a substantial volume of inbound calls in their Call Center. Our solution provides necessary flexibility for agents to work remotely, while providing detailed metrics for monitoring call performance.

 

MaX UC Communicator

MaX UC Communicator by Glo Fiber Business offers secure, seamless communication through mobile and desktop apps, enabling businesses to manage calls, messages, and video from any device. This solution supports remote work with features like presence tracking, visual voicemail, and CRM integration.

Not available in Ohio markets.
  
 

Automatic Call Distribution

Glo Fiber Business's Automatic Call Distribution (ACD) system works with our Hosted Voice service to automatically route incoming calls to the most appropriate representatives, minimizing wait times and improving customer service. Features include real-time call tracking, detailed performance reports, and customizable queuing with hold music or messages, ensuring efficient call handling for businesses.

Not available in Ohio markets.