Dayton Live Ditches Bandwidth Throttling, Enhances Operations with Glo Fiber Business’s Dedicated Connectivity
Glo Fiber Business Wins – May 05, 2024 – Glo Fiber Business is thrilled to announce that Ohio-based Dayton Live, the primary host and presenter for performing arts in the region, has selected 1 Gbps of Dedicated Internet Access (DIA) service on a six-year term. Located in the heart of downtown Dayton, Dayton Live is one of the city’s premier not-for-profit arts organizations, presenting more than 300 performances for all ages and interests each year, including touring Broadway productions, comedians, concerts, films, and family shows. With attendance growing and programs expanding, Dayton Live saw an increased need for reliable, available bandwidth from a trusted network partner.
While Dayton Live had an existing 500Mbps fiber circuit with another provider in place, the organization was experiencing spikes in activity when processing tickets during events, which caused bandwidth throttling and interfered with its ability to serve patrons quickly and efficiently. Furthermore, Dayton Live’s IT specialists identified significant packet loss on their existing network solution, and when the problems were brought to the network provider, a lack of proper responsiveness created a poor customer experience. To ensure it could access the robust capacity and stable availability needed to deliver great experiences, Dayton Live sought a new network partner that would deliver strong technical results paired with high-touch service — two factors that Glo Fiber Business takes great pride in.
Attracted by Glo Fiber Business’s ability to deliver a truly dedicated circuit with private connectivity (and the full bandwidth promised), Dayton Live selected DIA to form the new foundation of its digital operations. With this dedicated connectivity, Dayton Live never has to worry about speed or reliability suffering or having performance suffer due to other organizations’ bandwidth usage on shared node designs. What’s more, Glo Fiber Business’s local, Ohio-based NOC and dedication to excellence reassured Dayton Live that it would no longer have to struggle with less-than-ideal responsiveness. In short, it found a network provider and solution that deliver on all fronts.
“We opted for Glo Fiber Business services for Dayton Live because of its track record of excellence and its forward-thinking approach. The reliable infrastructure, lightning-fast speeds, and unwavering commitment to customer satisfaction made the decision clear,” comments Lisa Japs, Chief Operating Officer of Dayton Live.
“Having available, rich bandwidth even amidst dramatic shifts in activity is a must-have in our modern business setting. Organizations can no longer afford to be at the mercy of other businesses’ usage, which makes DIA a vital solution to evolving operational and experiential needs. We are very proud to partner with an amazing cultural institution like Dayton Live and to pave the way for better-than-ever experiences so everyone can enjoy the wonderful work this organization shares with the community,” states Glenn Lytle, SVP of Commercial Sales at Glo Fiber Business. “We’re honored to be the enduring choice for this provider, delivering powerful DIA and E-Line solutions that keep both them and their customers in lockstep with new, evolving business and service requirements.”
Glo Fiber Business provides advanced data and voice services for businesses, municipalities and educational institutions via a MEF-certified network with over 9,300 route miles of fiber. Services include fiber-optic connectivity, dedicated internet access, VoIP, managed services and network security options that are customized based on customers' needs. As part of Shenandoah Telecommunications Company (Shentel) (Nasdaq: SHEN), Glo Fiber Business delivers cost-effective, quality internet and data solutions to commercial customers of all sizes in VA, PA, MD, WV, KY, OH, and DE.