New Restaurant Plans for Optimized Point-of-Sale System and Service Excellence with Fast, Reliable DIA and Hosted Voice
Glo Fiber Business Wins – July 15, 2024 – Today, Glo Fiber Business is excited to share a new deal that has been recently inked with an Ohio-based restaurant project. Now having selected 200Mbps of Dedicated Internet Access (DIA) alongside hosted voice solutions on a five-year term, this new restaurant project is optimally equipped to deliver excellent customer service experiences with next-generation communications and connectivity in place.
In the restaurant industry, delivering stellar, reliable point-of-sale experiences requires the very best networking foundations possible. Not to mention, with demands for accessibility from customers growing by the day, establishments like this restaurant project need to ensure they can maintain contact and communications at all times and with high-quality service. When a high volume of business is expected, this just makes the stakes even higher.
To prepare for these high volumes and build a reliable, fast business foundation, this restaurant sought out a trusted partner with a wealth of experience supporting these exact requirements. Glo Fiber Business’s network, being close to the location of the restaurant project, offered dedicated fiber that could do the job, as well as voice services that could boost productivity, collaboration and customer experiences to boot.
Dedicated Internet Access keeps data away from shared connections, keeping personal data safe while prioritizing speed, efficiency and reliability — all of which are crucial for meeting high-volume point-of-sale requirements. At the same time, advanced hosted voice options will help this restaurant stay in seamless contact with its customer base as needed, improving efficiency and building better customer relationships. Glo Fiber Business was chosen to deliver these solutions not just due to its proximity to the restaurant location, but also because of its skill in delivering projects on time, within budget and with uncompromised expert support and partnership.
“High-traffic restaurants like fast food locations require point-of-sale options that will never compromise business efficiency and continuity and, more importantly, always deliver the best possible experiences to anyone who interacts with the business,” comments Glenn Lytle, SVP of Commercial Sales at Glo Fiber Business. “This requires fast speeds, enduring reliability, privacy for payment information and the ability to always keep teams available for customer interactions. The strategic combination of hosted voice and DIA delivers on all these needs, and we’re very happy to help this restaurant build its ideal future with our services.”
To learn more about Glo Fiber Business’s voice services, click here for the full overview.
Glo Fiber Business provides advanced data and voice services for businesses, municipalities and educational institutions via a MEF-certified network with over 9,300 route miles of fiber. Services include fiber-optic connectivity, dedicated internet access, VoIP, managed services and network security options that are customized based on customers' needs. As part of Shenandoah Telecommunications Company (Shentel) (Nasdaq: SHEN), Glo Fiber Business delivers cost-effective, quality internet and data solutions to commercial customers of all sizes in VA, PA, MD, WV, KY, OH, and DE.