Electric Utility Provider Pairs DIA and E-Line For Powerful Connectivity with Competitive Advantages
Glo Fiber Business Wins – April 23, 2024 – Glo Fiber Business is excited to announce that a long-standing electric utility provider customer has chosen to renew once again, harnessing two 500Mbps Dedicated Internet Access (DIA) connections and a 2Gig Ethernet E-Line connection across a new three-year term. This renewed vote of confidence not only cements the utility provider’s strong connectivity foundations, but underscores Glo Fiber Business’s commitment to enduring customer care excellence.
What often makes the difference between short-term investments and long-term partnerships between network providers and customers is the quality of service backing up technical network solutions. This electric utility provider has been sourcing its network solutions from Glo Fiber Business for years, and when the time came to renew its commitment, there was no hesitation.
The existing fiber backbone in place delivers secure, high-speed and ultra-reliable connectivity with the help of private connectivity from both DIA and Ethernet, ensuring the electric utility provider’s operations and customer services can continue without interruption. From local, high-touch customer service to competitive SLAs and service benefits, Glo Fiber Business is dedicated to keeping customers satisfied not only from a connectivity perspective but from a relationship perspective as well — which sets deal renewals like this apart in a competitive market rich with options.
“Fiber backbones form the foundation of modern businesses, and especially in the case of an electric utility provider like this, we deeply understand the crucial role these organizations play in the wider community. As such, we know that delivering the very best connectivity is a must,” comments Glenn Lytle, SVP of Commercial Sales at Glo Fiber Business. “We’re honored to be the enduring choice for this provider, delivering powerful DIA and E-Line solutions that keep both them and their customers in lockstep with new, evolving business and service requirements.”
Glo Fiber Business provides advanced data and voice services for businesses, municipalities and educational institutions via a MEF-certified network with over 9,300 route miles of fiber. Services include fiber-optic connectivity, dedicated internet access, VoIP, managed services and network security options that are customized based on customers' needs. As part of Shenandoah Telecommunications Company (Shentel) (Nasdaq: SHEN), Glo Fiber Business delivers cost-effective, quality internet and data solutions to commercial customers of all sizes in VA, PA, MD, WV, KY, OH, and DE.