The Digital Transformation of an Established Auto Repair Center

Glo Fiber Business Win, January 16, 2025: Glo Fiber Business is excited to announce that an established auto repair center in Lynchburg, VA has selected our 300 Mbps Dedicated Internet Access (DIA) and Hosted Voice solutions to help fuel its future growth. As a well-known provider of full-service preventive maintenance and auto repairs, the company offers a full range of services, from complete engine rebuilding and 4x4 services to alignment, electrical systems and brakes.

For more than four decades, the company has built a regional reputation on the quality of its work and outstanding customer service. As automotive technology has rapidly evolved, this business has embraced advanced technology to stay a step ahead. The company’s leadership has taken that same approach regarding digital transformation.

So, when their legacy internet service provider couldn’t keep up with the shop’s growth, they acted quickly, partnering with Glo Fiber Business. The company’s immediate goal was to upgrade the speed and reliability of its internet connection and transition to an all-digital voice platform. Our 300 Mbps DIA and Hosted Voice solutions provided precisely what they needed.

Improving internet performance required switching from the company’s shared bandwidth connection to a dedicated fiber line connection. The speed and bandwidth of a shared connection can be easily compromised when internet traffic in the immediate area spikes and transmission speeds drop.

As a private fiber connection, DIA ensures speed, bandwidth and reliability remain constant, regardless of public network traffic. This was critically important to this customer because their business operations—from back-office systems and shop communications to timely delivery of parts—depend on seamless network connectivity. The same is true of their customer care and online presence.

The second piece of the solution was Glo Fiber Business’s Hosted Voice. The cloud-based phone system provides a scalable and managed voice solution for all the company’s voice communications. As a software-based service, Hosted Voice requires very little physical equipment to be housed and maintained on the premises. The entire system is deployed, serviced and managed by Glo Fiber Business technicians, enabling the shop’s employees to focus on caring for customers and their vehicles.

“When we’re able to provide quality connectivity solutions to our customers, there is no greater win for us. By upgrading and streamlining their internet and voice together, they are now free to focus on what really matters, servicing their customers and vehicles,” says Glenn Lytle, SVP Commercial Sales for Glo Fiber Business.

To learn more about Glo Fiber Business’s DIA, Hosted Voice and other enterprise solutions, explore here.

Glo Fiber Business provides advanced data and voice services for businesses, municipalities and educational institutions via a MEF-certified network with over 15,400 route miles of fiber. Services include fiber-optic connectivity, dedicated internet access, VoIP, managed services and network security options that are customized based on customers' needs. As part of Shenandoah Telecommunications Company (Shentel) (Nasdaq: SHEN), Glo Fiber Business delivers cost-effective, quality internet and data solutions to commercial customers of all sizes in VA, PA, MD, WV, KY, OH, and DE.